U4 Outages and Repair

Wednesday, March 31, 2010

** PROBLEM Service Alert: sip1/CMS Registration is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: CMS Registration
Host: sip1
Address: sip.u4voip.com
State: CRITICAL

Date/Time: Wed Mar 31 23:57:32 EDT 2010

Additional Info:

CRITICAL: Something is wrong with sip.cmsinter.net/u4_corp_

posted by U4 Notifications at 11:57 PM

Sunday, March 28, 2010

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Sun Mar 28 04:57:53 EDT 2010

Additional Info:

CRITICAL - load average: 1.18, 0.56, 0.72

posted by U4 Notifications at 4:57 AM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Sun Mar 28 04:25:27 EDT 2010

Additional Info:

CRITICAL - load average: 1.63, 0.89, 0.45

posted by U4 Notifications at 4:25 AM

Friday, March 26, 2010

** RECOVERY Service Alert: sip1/Asterisk Channels In Use is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: Asterisk Channels In Use
Host: sip1
Address: sip.u4voip.com
State: OK

Date/Time: Fri Mar 26 07:04:18 EDT 2010

Additional Info:

OK: 2 active channels, 1 active calls

posted by U4 Notifications at 7:04 AM

** PROBLEM Service Alert: sip2/Asterisk Channels In Use is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: Asterisk Channels In Use
Host: sip2
Address: sip2.u4voip.com
State: CRITICAL

Date/Time: Fri Mar 26 06:33:55 EDT 2010

Additional Info:

CHECK_NRPE: Socket timeout after 10 seconds.

posted by U4 Notifications at 6:33 AM

** PROBLEM Service Alert: sip1/Asterisk Channels In Use is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: Asterisk Channels In Use
Host: sip1
Address: sip.u4voip.com
State: CRITICAL

Date/Time: Fri Mar 26 06:33:45 EDT 2010

Additional Info:

CHECK_NRPE: Socket timeout after 10 seconds.

posted by U4 Notifications at 6:33 AM

Monday, March 22, 2010

** RECOVERY Service Alert: VM1/ping is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: OK

Date/Time: Mon Mar 22 12:31:47 EDT 2010

Additional Info:

PING OK - Packet loss = 0%, RTA = 184.13 ms

posted by U4 Notifications at 12:31 PM

** PROBLEM Service Alert: VM1/ping is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: CRITICAL

Date/Time: Mon Mar 22 12:28:51 EDT 2010

Additional Info:

PING CRITICAL - Packet loss = 0%, RTA = 271.95 ms

posted by U4 Notifications at 12:28 PM

** RECOVERY Service Alert: VM1/ping is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: OK

Date/Time: Mon Mar 22 07:13:27 EDT 2010

Additional Info:

PING OK - Packet loss = 0%, RTA = 96.20 ms

posted by U4 Notifications at 7:13 AM

** PROBLEM Service Alert: VM1/ping is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: CRITICAL

Date/Time: Mon Mar 22 07:10:43 EDT 2010

Additional Info:

CRITICAL - Plugin timed out after 10 seconds

posted by U4 Notifications at 7:10 AM

Sunday, March 21, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Sun Mar 21 04:50:46 EDT 2010

Additional Info:

OK - load average: 0.01, 0.23, 0.58

posted by U4 Notifications at 4:50 AM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Sun Mar 21 04:27:42 EDT 2010

Additional Info:

CRITICAL - load average: 2.25, 1.33, 0.70

posted by U4 Notifications at 4:27 AM

Saturday, March 20, 2010

** RECOVERY Host Alert: Primary U4VMAIL Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Primary U4VMAIL Server
State: UP
Address: vm1.u4vmail.com
Info: PING OK - Packet loss = 0%, RTA = 72.76 ms

Date/Time: Sat Mar 20 12:39:41 EDT 2010

posted by U4 Notifications at 12:39 PM

** RECOVERY Host Alert: Secondary SIP Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Secondary SIP Server
State: UP
Address: sip2.u4voip.com
Info: PING OK - Packet loss = 0%, RTA = 82.63 ms

Date/Time: Sat Mar 20 12:39:39 EDT 2010

posted by U4 Notifications at 12:39 PM

** PROBLEM Host Alert: Primary U4VMAIL Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Primary U4VMAIL Server
State: DOWN
Address: vm1.u4vmail.com
Info: (Host Check Timed Out)

Date/Time: Sat Mar 20 12:31:17 EDT 2010

posted by U4 Notifications at 12:31 PM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: (Host Check Timed Out)

Date/Time: Sat Mar 20 12:31:14 EDT 2010

posted by U4 Notifications at 12:31 PM

** PROBLEM Host Alert: Primary U4VMAIL Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Primary U4VMAIL Server
State: DOWN
Address: vm1.u4vmail.com
Info: (Host Check Timed Out)

Date/Time: Sat Mar 20 11:29:06 EDT 2010

posted by U4 Notifications at 11:29 AM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: (Host Check Timed Out)

Date/Time: Sat Mar 20 11:29:03 EDT 2010

posted by U4 Notifications at 11:29 AM

Friday, March 19, 2010

** RECOVERY Service Alert: sip1/MinuteHub Registration is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: MinuteHub Registration
Host: sip1
Address: sip.u4voip.com
State: OK

Date/Time: Fri Mar 19 13:51:25 EDT 2010

Additional Info:

OK: Carrier-X 70.42.72.144 5060 OK (38 ms)

posted by U4 Notifications at 1:51 PM

** PROBLEM Service Alert: sip1/MinuteHub Registration is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: MinuteHub Registration
Host: sip1
Address: sip.u4voip.com
State: CRITICAL

Date/Time: Fri Mar 19 13:29:16 EDT 2010

Additional Info:

CRITICAL: Something is wrong with Carrier-X

posted by U4 Notifications at 1:29 PM

Wednesday, March 17, 2010

Global Crossing Outage

Global Crossing is currently experiencing an outage in Washington and Oregon. Customers may experience all circuits busy recordings. Updates will be provided as they become available.

Please contact ANI NETWORKS Wholesale Customer Support at 877-264-7264 with any questions.

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

posted by U4 Notifications at 2:35 PM

Tuesday, March 16, 2010

** RECOVERY Service Alert: sip2/Asterisk Channels In Use is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: Asterisk Channels In Use
Host: sip2
Address: sip2.u4voip.com
State: OK

Date/Time: Tue Mar 16 15:51:51 EDT 2010

Additional Info:

OK: 4 active channels, 2 active calls

posted by U4 Notifications at 3:51 PM

Sunday, March 14, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Sun Mar 14 04:55:59 EDT 2010

Additional Info:

OK - load average: 0.14, 0.24, 0.54

posted by U4 Notifications at 4:55 AM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Sun Mar 14 04:25:45 EDT 2010

Additional Info:

CRITICAL - load average: 2.37, 1.29, 0.68

posted by U4 Notifications at 4:25 AM

** RECOVERY Host Alert: Primary U4VMAIL Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Primary U4VMAIL Server
State: UP
Address: vm1.u4vmail.com
Info: PING OK - Packet loss = 0%, RTA = 145.59 ms

Date/Time: Sun Mar 14 04:25:35 EDT 2010

posted by U4 Notifications at 4:25 AM

** PROBLEM Host Alert: Primary U4VMAIL Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Primary U4VMAIL Server
State: DOWN
Address: vm1.u4vmail.com
Info: CRITICAL - Host Unreachable (vm1.u4vmail.com)

Date/Time: Sun Mar 14 04:20:25 EDT 2010

posted by U4 Notifications at 4:20 AM

Saturday, March 13, 2010

** RECOVERY Host Alert: Secondary SIP Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Secondary SIP Server
State: UP
Address: sip2.u4voip.com
Info: PING OK - Packet loss = 0%, RTA = 80.66 ms

Date/Time: Sat Mar 13 14:34:39 EST 2010

posted by U4 Notifications at 2:34 PM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: CRITICAL - Host Unreachable (sip2.u4voip.com)

Date/Time: Sat Mar 13 13:55:08 EST 2010

posted by U4 Notifications at 1:55 PM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: CRITICAL - Host Unreachable (sip2.u4voip.com)

Date/Time: Sat Mar 13 12:54:54 EST 2010

posted by U4 Notifications at 12:54 PM

Friday, March 12, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Fri Mar 12 11:39:23 EST 2010

Additional Info:

OK - load average: 0.43, 0.47, 0.32

posted by U4 Notifications at 11:39 AM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Fri Mar 12 11:36:24 EST 2010

Additional Info:

CRITICAL - load average: 0.90, 0.50, 0.32

posted by U4 Notifications at 11:36 AM

Tuesday, March 9, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Tue Mar 9 19:54:14 EST 2010

Additional Info:

OK - load average: 0.27, 0.41, 0.27

posted by U4 Notifications at 7:54 PM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Tue Mar 9 19:51:17 EST 2010

Additional Info:

CRITICAL - load average: 1.03, 0.53, 0.29

posted by U4 Notifications at 7:51 PM

Sunday, March 7, 2010

** RECOVERY Service Alert: sip1/CMS Registration is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: CMS Registration
Host: sip1
Address: sip.u4voip.com
State: OK

Date/Time: Sun Mar 7 23:51:11 EST 2010

Additional Info:

OK: sip.cmsinter.net/u4_corp_ 207.241.130.244 5060 OK (20 ms)

posted by U4 Notifications at 11:51 PM

** PROBLEM Service Alert: sip1/CMS Registration is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: CMS Registration
Host: sip1
Address: sip.u4voip.com
State: CRITICAL

Date/Time: Sun Mar 7 23:44:36 EST 2010

Additional Info:

CRITICAL: Something is wrong with sip.cmsinter.net/u4_corp_

posted by U4 Notifications at 11:44 PM

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Sun Mar 7 04:50:55 EST 2010

Additional Info:

OK - load average: 0.08, 0.31, 0.54

posted by U4 Notifications at 4:50 AM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Sun Mar 7 04:27:03 EST 2010

Additional Info:

CRITICAL - load average: 1.99, 1.13, 0.54

posted by U4 Notifications at 4:27 AM

Saturday, March 6, 2010

** RECOVERY Service Alert: sip1/Asterisk Channels In Use is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: Asterisk Channels In Use
Host: sip1
Address: sip.u4voip.com
State: OK

Date/Time: Sat Mar 6 09:34:57 EST 2010

Additional Info:

OK: 4 active channels, 2 active calls

posted by U4 Notifications at 9:34 AM

** RECOVERY Host Alert: Primary U4VMAIL Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Primary U4VMAIL Server
State: UP
Address: vm1.u4vmail.com
Info: PING OK - Packet loss = 0%, RTA = 126.35 ms

Date/Time: Sat Mar 6 09:34:29 EST 2010

posted by U4 Notifications at 9:34 AM

** RECOVERY Host Alert: Secondary SIP Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Secondary SIP Server
State: UP
Address: sip2.u4voip.com
Info: PING OK - Packet loss = 0%, RTA = 184.45 ms

Date/Time: Sat Mar 6 09:34:27 EST 2010

posted by U4 Notifications at 9:34 AM

** RECOVERY Host Alert: Primary SIP Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Primary SIP Server
State: UP
Address: sip.u4voip.com
Info: PING OK - Packet loss = 0%, RTA = 36.34 ms

Date/Time: Sat Mar 6 09:34:17 EST 2010

posted by U4 Notifications at 9:34 AM

Friday, March 5, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Fri Mar 5 18:55:48 EST 2010

Additional Info:

OK - load average: 0.50, 0.41, 0.26

posted by U4 Notifications at 6:55 PM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Fri Mar 5 18:52:55 EST 2010

Additional Info:

CRITICAL - load average: 1.13, 0.47, 0.27

posted by U4 Notifications at 6:52 PM

Thursday, March 4, 2010

** RECOVERY Service Alert: localhost/load is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: load
Host: localhost
Address: 127.0.0.1
State: OK

Date/Time: Thu Mar 4 14:32:07 EST 2010

Additional Info:

OK - load average: 0.34, 0.42, 0.28

posted by U4 Notifications at 2:32 PM

** PROBLEM Service Alert: localhost/load is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: load
Host: localhost
Address: 127.0.0.1
State: CRITICAL

Date/Time: Thu Mar 4 14:29:14 EST 2010

Additional Info:

CRITICAL - load average: 0.84, 0.48, 0.29

posted by U4 Notifications at 2:29 PM

Tuesday, March 2, 2010

** RECOVERY Service Alert: VM1/ping is OK **

***** Nagios *****

Notification Type: RECOVERY

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: OK

Date/Time: Tue Mar 2 21:36:52 EST 2010

Additional Info:

PING OK - Packet loss = 0%, RTA = 231.77 ms

posted by U4 Notifications at 9:36 PM

** PROBLEM Service Alert: VM1/ping is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: ping
Host: VM1
Address: vm1.u4vmail.com
State: CRITICAL

Date/Time: Tue Mar 2 21:33:50 EST 2010

Additional Info:

PING CRITICAL - Packet loss = 16%, RTA = 291.19 ms

posted by U4 Notifications at 9:33 PM

** PROBLEM Service Alert: sip2/Asterisk Channels In Use is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: Asterisk Channels In Use
Host: sip2
Address: sip2.u4voip.com
State: CRITICAL

Date/Time: Tue Mar 2 05:21:41 EST 2010

Additional Info:

CHECK_NRPE: Socket timeout after 10 seconds.

posted by U4 Notifications at 5:21 AM

** PROBLEM Service Alert: sip2/Asterisk Channels In Use is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: Asterisk Channels In Use
Host: sip2
Address: sip2.u4voip.com
State: CRITICAL

Date/Time: Tue Mar 2 00:06:51 EST 2010

Additional Info:

CHECK_NRPE: Socket timeout after 10 seconds.

posted by U4 Notifications at 12:06 AM

Monday, March 1, 2010

** RECOVERY Host Alert: Primary U4VMAIL Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Primary U4VMAIL Server
State: UP
Address: vm1.u4vmail.com
Info: PING OK - Packet loss = 0%, RTA = 191.81 ms

Date/Time: Mon Mar 1 14:26:41 EST 2010

posted by U4 Notifications at 2:27 PM

** RECOVERY Host Alert: Secondary SIP Server is UP **

***** Nagios *****

Notification Type: RECOVERY
Host: Secondary SIP Server
State: UP
Address: sip2.u4voip.com
Info: PING OK - Packet loss = 0%, RTA = 96.64 ms

Date/Time: Mon Mar 1 14:25:51 EST 2010

posted by U4 Notifications at 2:25 PM

** PROBLEM Host Alert: Primary U4VMAIL Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Primary U4VMAIL Server
State: DOWN
Address: vm1.u4vmail.com
Info: CRITICAL - Time to live exceeded (vm1.u4vmail.com)

Date/Time: Mon Mar 1 14:05:47 EST 2010

posted by U4 Notifications at 2:05 PM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: CRITICAL - Time to live exceeded (sip2.u4voip.com)

Date/Time: Mon Mar 1 14:05:27 EST 2010

posted by U4 Notifications at 2:05 PM

** PROBLEM Host Alert: Primary U4VMAIL Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Primary U4VMAIL Server
State: DOWN
Address: vm1.u4vmail.com
Info: CRITICAL - Time to live exceeded (vm1.u4vmail.com)

Date/Time: Mon Mar 1 13:05:20 EST 2010

posted by U4 Notifications at 1:05 PM

** PROBLEM Host Alert: Secondary SIP Server is DOWN **

***** Nagios *****

Notification Type: PROBLEM
Host: Secondary SIP Server
State: DOWN
Address: sip2.u4voip.com
Info: CRITICAL - Time to live exceeded (sip2.u4voip.com)

Date/Time: Mon Mar 1 13:05:00 EST 2010

posted by U4 Notifications at 1:05 PM

** PROBLEM Service Alert: sip2/Asterisk Channels In Use is CRITICAL **

***** Nagios *****

Notification Type: PROBLEM

Service: Asterisk Channels In Use
Host: sip2
Address: sip2.u4voip.com
State: CRITICAL

Date/Time: Mon Mar 1 12:52:24 EST 2010

Additional Info:

Connection refused or timed out

posted by U4 Notifications at 12:52 PM